Doble Group, LLC is a boutique consulting firm that focuses on improving commercial business results through CRM solutions and the alignment of the organization, its processes and teams for success. We deliver our services through highly customized consulting, training and coaching programs and the world’s #1 CRM technologies.
With over 24 years of senior management experience in Operations, Sales, Marketing and Customer Service (with global enterprises such as Hilton Hotels Corporation, Verizon Communications, Cable & Wireless) we can offer practical solutions that work!
Our keen focus on Performance Management make it possible for our customers to achieve increased productivity by aligning business processes with the right technologies to monitor and manage individual, team and cross-functional execution
We offer the world’s leading technologies with scalability to meet the needs of small and large enterprises alike, while offering seamless integration capabilities with existing systems. Our cloud applications (Salesforce CRM and Successfactors) significantly accelerate deployment time and reduce IT costs, making your business more competitive and agile.
Your business probably faces more competition than ever before, and as the economy recovers you will need to execute your sales and service strategy flawlessly to differentiate and win market share. Great people, a marketing budget, training and a plan are only the beginning. You also need to align your processes with the right technologies so that you can manage your business performance in real-time. Our products & services help you achieve this goal.
We are the Cloud Computing pioneers and evangelists in the Caribbean and Latin America, serving countries like the Dominican Republic, Jamaica, Trinidad, Puerto Rico, Barbados, etc. Doble Group understands the importance of delivering and supporting integrated, end-to-end solutions for our customers and are uniquely qualified to deliver these services thanks to our hands-on experience. We have combined our business accumen with industry-leading technologies from the world’s best cloud infrastructures and application providers to bring to our customers holistic business solutions that deliver bottom-line results!
Jeannette AquinoBanco BHD
SuccessFactors 360 Reviews is a user-friendly tool, and working with Doble Group to get it set up was a totally satisfying experience…Thanks to Doble Group, SuccessFactors 360 Reviews provides us with a tool for future evaluations. We like the tool we implemented so much that we’re looking to implement similar SuccessFactors modules.
Suzanne SaundersDigicel Jamaica
The work put in by Doble Group, LLC was by far the most detailed I have seen from any vendor. I enjoyed the working experience and I look forward to working with you more in the future.
The Doble Group team was very informative about what Salesforce.com could bring to the table and the increased functionality it offered. It has increased the productivity of our sales team by allowing them to step up their efforts through the use of Salesforce. We like the usability and intuitiveness of the solution.
Millie MejiaNavistar, Inc
Since bringing in Doble Group to optimize our use of Salesforce CRM, we have noticed increased productivity from our salespeople, and information is flowing better throughout the sales team, resulting in better communication.
Hank PereaEl Catador
We wanted a CRM that would change and have a fundamental impact on the way we sell, and many American-designed systems don’t jive with the Latin American culture. Doble Group has cross-border experience, which reduced the culture gap, and we value the technology experience of Mariano J. Doble, CEO of Doble Group.
Margaret ZarineCable & Wireless - Seychelles
Since we started working with Doble Group, our salespeople are using more data for their sales and are capturing more information, which is helping us close deals. They’re applying what they have learned through the training and are able to identify issues to better manage our customers. We've had so much success that we are looking at other training options that Doble Group can provide for ...
Dan CollinsFresh Tracks
I've observed several hundred senior managers and their teams at close hand over a 20 year period and Mariano sticks in my mind as one of the very best. He was able to clearly articulate his vision in a chaotic environment in a way that inspired and motivated his team to deliver their utmost, despite adversity.
Charles BetancesEditorial Padilla
Mariano and his team tested each process, reviewed them and revised the system to meet our specific sales needs,” explained Charles Betances. “He and his team are very professional, and I am very confident with the job they did. We have some young employees with high intelligence and energy, but they need a platform to follow, and Salesforce CRM allows us to monitor their progress.
"Its a great service. The project planning, the consultant effort in order to get all the client's needs fulfilled and the time invested to listen (to our needs) was fantastic. Our overall experience was excellent.”
Fanta WilliamsDigicel Group
Without this training Salesforce could never be used to its full advantage and feel confident that success is inevitable! Mariano is a giant in terms of his ability to translate Salesforce to people who may not want to adopt a new way of doing things. I am totally sold!
Craig Binns, Salesforce Project DirectorDigicel Group
"Mariano and The Doble Group are very professional, they have constant meetings during the set up and implementation stages to keep everyone informed of the projects timelines. The team at Doble Group is always willing to assist and give recommendation where necessary and most importantly, they delivered within the agreed timelines set out to them. I would highly recommend Doble Group.”
Edder HerreraUnified Communications Technologies
In addition to significantly growing our sales, we've improved our sales meetings because we go into them with more data, more quickly to assess our clients. Our sales people like that, they can now use Salesforce as a tool to help them improve their sales interaction, and the technology helps them simplify that interaction.
Daniel FongCanon Panamá S.A.
Salesforce & Doble Group helped us significantly improve sales performance through flexibility, mobility and visibility
Patricia RileyProductive Business Solutions
In 2010, PBS set out to standardize its sales processes across 13 countries in the Caribbean and Central American region. To achieve this mission, we required the expertise of a company that could chart the course and also help us execute a multi-national sales transformation program. Doble Group turned out to be the ideal consulting firm!