The new era of Retail

Discover how Agentforce is redefining unified commerce and the customer experience.

Artificial intelligence is no longer a future promise, but a reality that is redefining every industry

The Retail Industry is a constantly evolving market with increasing demands from customers and employees, and today it is at a turning point. In the current environment, Artificial Intelligence (AI) emerges as an indispensable tool to not only meet these demands, but to redefine the way companies operate.

AI is not a new concept, but its evolution has been exponential. We have gone from a "predictive wave" that analyzed data to predict behaviors and recommend actions, to "co-pilots" that increase team productivity with intelligent suggestions and automation. However, the real leap comes with the advent of "autonomous agents" such as Agentforce. These go beyond basic chatbots, as they reason, make decisions and take action, revolutionizing customer service, sales processes and support, improving the experience in real time. 

That's why we want to invite you to watch our Webinar, "The New Era of Retail: Autonomous Agents and High Impact Use Cases with Agentforce". It's not just another explanation about technology. It's a one-on-one conversation about how Artificial Intelligence, and especially Salesforce's Agentforce, is moving from being science fiction to becoming a very powerful ally.

In this webinar you will discover:

  • The fundamental difference between a basic chatbot and an Autonomous AI Agent (AgentForce). 
  • How AgentForce enables your employees to focus on high-value strategic tasks.
  • How AgentForce connects in real time with Salesforce Data Cloud and Retail Cloud.
  • The key steps and estimated time to implement Salesforce in your business.

Do you want to accelerate your business growth, improve customer satisfaction and optimize your operations? The future is now. We invite you to discover how to automate 80% of your inquiries with Agentforce and the power of AI in Salesforce.

Webinar Details

Date of Transmission:

10 de July del 2025

Speakers

Lorena Peralta

Sales Director

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