Discover how Artificial Intelligence is transforming the world of sales. In this webinar: Sales 4.0 Conquer your market with Artificial Intelligence, organized by Doblegroup in collaboration with Xentric360, we will show you the latest AI trends and tools that will allow you to personalize the customer experience, automate tasks and increase your revenue! Don't miss it!
Highlights
● Definition of Artificial Intelligence and its impact on sales:AI's ability to analyze large volumes of data, personalize customer interactions and automate repetitive tasks is highlighted.
● Benefits of AI at different stages of the sales process:We discussed the benefits of AI in prospecting and building relationships with potential customers, such as data analysis for the personalization of approaches.
● Salesforce® Sales Cloud and AI: Learn about Sales Cloud capabilities and how AI helps automate tasks and manage leads, opportunities, and existing customers. It highlights the integration of Einstein, Salesforce's AI, for more efficient management.
● Agentforce: Salesforce virtual agents®: A Salesforce initiative® to offer virtual agents specialized in different areas of the company, including sales, customer service, marketing and operations. These agents can answer questions, provide digital solutions and automate tasks, both internally and externally.
● Airline AI use cases: how virtual agents can help customers with tasks such as rebooking, flight information, and recommendations.
● Benefits of AI in Contact Centers: How AI can optimize contact center management, reduce workload, unify the customer experience, and improve efficiency.
● Importance of data-driven decision-making and tool integration: It emphasizes the need for companies to adopt AI for data-driven decision-making, abandoning manual processes and fragmentation of tools.
● Designing customized Customers Journeys with AI:We talk about the ability of AI to analyze customer behavior and adapt journeys in real-time, using different communication channels and marketing strategies.
