If your business is not evaluating, reviewing and/or improving your business processes before implementing a CRM, you may be automating bad practices.

One of Doble Group’s unique differentiators is our in-depth knowledge and expertise in the execution of sales, marketing and customer service processes.

We help you design, review or create business processes that embed the disciplines, standards and best practices expected of your teams to deliver this type of experience consistently.

Doble Group’s Business Consulting areas of expertise:

  • Sales Process and Best Practices Consulting
  • Service Process and Best Practices Consulting
  • Marketing Campaign Management Process and Best Practices Consulting
  • Translating Business Practices & Processes into Technical Requirements for CRM Automation
  • CRM Adoption & Transformation Consulting (Change Management)
Commercial Process Consulting